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Patient Advocate And The Significance Of Their Service

By Arline Bradley


He or she is concerned with the care patients get and their knowledge on the use of health plans. A Patient advocate can be an organization or an individual. An individual advocate may offer services that are normally provided by organizations to the individual patient.

Advocates act as link between the health care provider and the patients. Those who engage in this job mostly have a background in social work or other areas such as health care. Perfect examples of these people are doctors and nurses. In the study of ethics in nursing, this advocacy is one of the major areas that are emphasized.

Advocacy may entail simple responsibilities such as overseeing the transport of patients and supervising their transfer into nursing homes.

Though no licensing or special qualifications are required to offer these services, institutions such as colleges and universities have come up with special programme meant to equip advocates with skills. They organize workshops and others even offer certificates. Basic legal knowledge is also of benefit. One is required to be updated on legislation and rules that have been enacted with regard to self advocacy services. Therefore self education is paramount.

This advocacy means acting as a link between the patients and the health care provider.It should ensure that the two sides are furnished with all the vital information. The client needs to be aware of the rules and procedures that have been set by the health care provider. On the other hand, the later needs to provide the health care provider relevant information such as previous health problems of the patient. This promotes quick recovery by ensuring he or she does not have to undergo unnecessary stress or anxiety.

He or she may go a notch higher to ensure that the client and the family have access to published medical materials that he or she deems necessary for them to have. This involves having family members kept abreast with what is happening with regard to the patient. He or she also keeps a close eye on the medical records and the general treatment of the former so as to ensure correctness and compliance. More to this, he or she may be involved in dispute resolution on behalf of the patient. This may entail filing suits or seeking the intervention of government bodies that ensure patient protection or even the help bodies that play oversight roles. Another important role is that of ensuring that information of the client is confidential does not get into public domain and if need be it must with his or her consent.

Advocates a times sit on investigative and advisory panels of organizations that deal with different aspects of health care to ensure that decisions adopted safeguard and impact positively on the lives of their clients. They seek adoption of best practices in dealing with health care matters. Various government offices have established an office that specifically deals with matters of patient advocacy. Complains about the advocate or the health care provider or any conflict on health care for example with the insurance company may be solved here.

Personal skills are extremely important.He or she must always maintain a line between showing concern for the client and getting to much attached. Since this is an extremely difficult time for the patient, the advocate simply acts as supporter, backer, believer and even the spokesperson. Therefore this person may be a member of your family, relative, a chaplain, professional advocates or any person who can play these roles best.




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